Process Improvement Analyst

Job Purpose

Support the Payment Solutions area in creating and maintaining reporting for HOIPremiumDirect and overall payments team.

Deliver consistent, actionable information and insights driving consistency, standardization, automation and reusability of data model solutions, reports and analytical products.

Primary Job Accountabilities/Responsibilities

• Responsible for the support and maintenance of Data Models and Power BI Reports for HOIPremiumDirect.

• Responsible for ensuring data quality and accuracy of data between the Power BI Datasets and Data Warehouse.

• Adapt reports, dashboards and data needs to business and/or organizational changes

• Liaise with business and the IT resources to investigate and resolve production issues

• Gains working knowledge of related source data systems and tool sets

• Review and maintain all solution documentation.

• Work in high paced environment in support of broad range of technical solutions.

Basic Qualifications Required - Experience, Skills, and Knowledge

• Build reporting and dashboards in Power BI

• Strong hands-on knowledge of SQL to perform data-analysis and writing ad-hoc queries

• Strong written, verbal, and interpersonal communication skills

• Knowledge of Excel, MS word, MS PowerPoint

Preferred Experience, Skills, and Knowledge

• Skilled in data modeling within Power BI

• Proficiency in writing code with DAX languauge

• Experience in Python for data analysis, visulization, automation and scripting

• Advanced problem-solving skills