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Application Support Engineer

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ID Oferta:

63846

Ubicación:

Rosario, Santa Fe 

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Modalidad de trabajo:

Full-time, 1103

Publicado:

07/07/2022

Tipo de Trabajo:

Remoto
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Descripción del empleo:

For a canadian fintech we are looking for a fluent in English Application Support Engineer to support and relieve the pressure on the development teams. If you are an expert troubleshooter with the ability to remove roadblocks and ensure smooth day-to-day operations, this opportunity is for you!

Rosario, Santa Fe (preferred) / 100% remote capable

What you will be doing:
  • Directly help our customers and vendors by researching & troubleshooting software or hardware related issues
  • Assist in managing vendor relationships, problem resolution, and maintenance of applications with vendor contacts.
  • ​​​​​​​Work directly with development engineers and business stakeholders to recommend and resolve issues
  • ​​​​​​​Provides accurate & timely updates on issues relating to incident management and support.
  • ​​​Work to improve system resilience, including both failover and disaster recovery capabilities.
  • ​​​​​​​Implement automated support processes

What you should have:
  • 3 years’ experience in a support (or related) role
  • Excellent Problem-Solving Skills
  • Technical Knowledge in Relational databases, NoSQL databases, Incident and Change Management tools
  • Bachelor's degree in Information Technology, Computer Science, or relevant field
  • Written & Verbal advanced skills in English
  • Technical Knowledge in Java Spring framework, MuleSoft, C#, .NET Core, ASP.Net, Angular, Vue JS, React, RESTful APIs and Microservice Architecture, NodeJs

Why people love working here:
  • You have the opportunity to be a part of an award winning, fast growing company
  • Our innovative culture promotes on-going learning opportunities with training and mentorship
  • A new and vibrant office environment and remote working capability
  • Competitive compensation package commensurate to experience plus benefits         

 Are you interested? Let us know! 
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